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frequently asked questions

Internal Medicine located in Boca Raton, FL

Here’s a tailored list of frequently asked questions (FAQs) for your home-based concierge primary care physician group that highlights your specific services and policies

What is a home-based concierge primary care physician group? 

Our practice offers personalized healthcare services with a focus on convenience. We see our own patients in the hospital and provide home visits for various medical needs, including wellness assessments, lab draws, and IV hydration.

What services do you provide at home? 

We offer home IV hydration, lab draws, medical weight management consultations, x-rays, ultrasounds, and home infusions of IV vitamins and peptides. We also provide sick visits within one day of request.

Do you accept insurance? 

We do not accept insurance directly, but we provide patients with super bills that they can submit to their insurance companies for potential reimbursement.

What is included in a comprehensive wellness assessment? 

Our comprehensive wellness assessment includes a thorough health evaluation, a health coach consultation, and a focus on weight management, including medical weight management options tailored to your needs.

What is bioidentical hormone replacement therapy (BHRT), and how do you facilitate it? 

 BHRT involves using hormones that are chemically identical to those naturally produced by your body. We offer consultations to assess your needs and can facilitate prescriptions if indicated.

How quickly can I get an appointment? 

We prioritize patient access and offer same-day sick visits upon request. For other consultations, we provide flexible scheduling options to accommodate your needs.

How do you facilitate appointments with specialists? 

We have established relationships with various consultants, allowing us to facilitate quick appointments for referrals when needed, ensuring continuity of care.

What kind of access do I have to my physician? 

Patients have 24-hour access to their physician via phone, email, text, or telehealth visits, ensuring you can reach us whenever you have questions or concerns.

What are the special pricing options you offer? 

We provide special pricing for certain diagnostic tests, including gallery testing and whole-body MRI scans, allowing patients to access advanced health assessments at reduced costs. In terms of wellness, we offer member preferred pricing for IV/IM vitamins and other infusions such as peptides, hydration, BHRT meds.

How do home lab draws work? 

Our trained professionals come to your home to collect blood and other samples for testing, providing convenience and comfort while ensuring you receive the necessary diagnostics.

Can I request telehealth visits? 

Yes, we offer telehealth visits for consultations and follow-ups, allowing you to receive care from the comfort of your home.

What if I have an emergency?

While we provide extensive support, we always recommend calling 911 or going to the nearest emergency room for any life-threatening emergencies. For urgent non-emergency concerns, you can reach us via our 24-hour access.

How do you maintain patient privacy and security?

 We adhere to strict HIPAA regulations to protect your personal health information. Our practice utilizes secure communication methods and electronic health records for confidentiality.

Can I have my pets with me during home visits? 

Yes, we welcome pets during home visits, as we believe in creating a comfortable environment for our patients.

Do you manage chronic pain medications, such as opioids or other controlled substances?

No, our practice does not manage chronic pain medications, including opioids or other controlled substances. We focus on providing comprehensive primary care and wellness services. For chronic pain management, we can refer you to a qualified pain management specialist.

Can you help coordinate care with a pain management specialist?

Absolutely. We are happy to provide referrals and collaborate with pain management specialists to ensure your care is seamless and comprehensive.